Tokenz is built to serve software companies (including B2B SaaS, manga and comics, software applications, streaming content (videos, music, etc.), games and digital products). If Supplier’s primary offering is human services (such as consultation, support, or design services) or the sale of physical goods, Tokenz is not a good fit for Supplier’s needs. While Tokenz has stipulated a series of forbidden business categories in this document, some overall restrictions on the use of Tokenz include any business offering that:
- Violates any rules or regulations of Card Brand Networks;
- Violates any law or government regulation;
- Involves the conduct of fraudulent, deceptive, unfair, or predatory practices;
- Threatens reputational damage to Tokenz or any Card Brand Network;
- Results in or causes a significant risk of chargebacks, fines, damages, or harm and liability;
- Engages in, encourages, promotes, or celebrates violence or physical harm to persons or property, or toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
Some of the above may not be obvious or evident at the time of application, but Tokenz reserves the right to exercise judgment in ascertaining whether any of these factors are likely to be present. A list of all business categories and practices which are forbidden from using the Tokenz service can be found below. Many of these categories are imposed by Card Network rules, or by Tokenz’s payment processors or partners. By creating an account and selling through Tokenz, Supplier is confirming that Supplier will not be accepting payments with any connection to the following business categories and practices.
Prohibited Categories
Physical products or products that require physical delivery
Payment processing where there is no bona fide software or service sold including but not limited to donations, crowdfunding, advertising, and sponsorship
Any product or service that infringes upon, or enables the infringement upon copyrights, trademarks, terms and conditions, or trade secrets of another party including but not limited to:
- Resale of any product without a valid reseller certificate
- Illicit streaming services
- Streaming downloaders
- Software used to burn media and
- IPTV
Any product or service that enables unauthorized access to data belonging to another party, including but not limited to:
- Spyware
- Phone/device unlocking services
- Keyloggers
Advertising and marketing:
- Advertising Services, including but not limited to job boards, and open houses
- Marketing Services and Schemes, including but not limited to pyramid schemes, network marketing, referral marketing programs, multi-level marketing, get-rich-quick schemes
- Automated Social Media Marketing including but not limited to those that purport to increase/ optimize engagement (posts, clicks, likes, views, reviews)
- Mass Marketing Products including but not limited to SMS marketing and Message App marketing
- Phone services, telemarketing
- Political or Social campaigning
Adult and other age-restricted content and services including sexually-oriented or pornographic products or services, any material of a lewd and lascivious nature, dating services/applications, marriage brokerage businesses, or any other products/services intended for this industry
Gambling:
- Betting-related products, competition/event tickets, or entries
- Lotteries, auctions, contests, sweepstakes, or games of chance
- Sports forecasting / odds making where monetary or material prizes are involved
- Fantasy sports leagues
Trading and financial services / advice
- Exchanges, dealers, or trading platforms that enable transactions in financial instruments, currencies, or crypto-currencies / virtual currencies
- Money transfer services
- Prepaid Payment instruments (including but not limited to store credit, gift cards, voucher) without complying and having any relevant license or permit under applicable laws and regulations that allow to issue or sell such prepaid payment instruments.
- Business or investment opportunities
- Investment or financial advice, including trading signals and strategies
- Credit advice or consulting including credit / mortgage counseling, repair or protection
- Credit card and identity theft protection including but not limited to age verification
Government Services including but not limited to embassies, and foreign consulates
Certifications and exam preparation services, including but not limited to:
- Essay and paper mills, ghostwriting services
- Any certifications or courses for which the business is not the owner or creator of the underlying product, or does not have the authority to resell
Travel Services including but not limited to reservation services, travel clubs, timeshares
Digital services associated with pseudo-science including but not limited to clairvoyance, horoscopes, fortune-telling
Medical advice including but not limited to any product or service that provides advice (e.g. weight loss, muscle building)
If Supplier has any questions as to whether Supplier’s business is included in one or more of these categories, please email us.
Due to the increased risk on certain offerings, Tokenz must do enhanced due diligence on certain product offerings. Should Supplier’s offering be considered restricted, Tokenz’s team will reach out to Supplier for additional information if it is needed.
The above lists are reflective of Tokenz’s risk appetite and historical experience with onboarding software sellers and Tokenz’s knowledge of the market environment in which Tokenz operates. This is not an exhaustive list as the software landscape is continuously changing, presenting new business models that Tokenz must consider and evaluate.